Heidi Johanna Spyri

Quick Shipping and Professional Packaging

Our long-standing relationships with UPS FedEx DHL and other global carriers lets us offer an array of shipping services. Our warehouse staff is highly trained and will pack the items according to our precise and exact specifications. Prior to shipping, your goods will be carefully inspected and secured. We ship to thousands customers every day across multiple countries. Our determination to be the biggest online retailer around the globe is evident by this. We have distribution centers and warehouses across Europe as well as the USA.

Orders with more than one item are assigned processing periods for each item.

Before shipping before shipping, we'll inspect thoroughly the items you've purchased. Today, most orders will be delivered within 48 hours. It is expected that delivery will take between three and seven days.

Returns

We are not able to manage the stock at our factory and warehouse. The stock levels may fluctuate at any moment. You may not receive your order once it's been placed.

Our policy is valid for 30 days. If you haven't received your product within the 30 days period, we are unable to offer the option of a refund or exchange.

Your item must be in the original packaging and in good condition. It must also not be used. It must also remain in the original packaging.